BISTRO 2 pcs jumbo mug

When form follows function, design just works. Abiding by this belief, the BISTRO Double Wall Glass Line serves best if used to keep ice cold drinks cold and hot drinks hot. The BISTRO family of mugs is streamlined: shaped without many edges and corners, employing a form for everyday use with the special double wall glass thermal effect. The BISTRO line is made of mouth-blown borosilicate glass known for its amazing insulating qualities. It is a perfect glass line for people enjoying a whole range of beverages, from ice cold drinks to espresso or café latte.

This store is a demo only, product available for purchase from

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

At Brews & Beyond, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your purchase, we offer a straightforward returns policy to make the process easy and hassle-free.

Eligibility for Returns

1. Time Frame: Returns must be initiated within 30 days of the original purchase date.
2. Condition: Items must be unused, in their original packaging, and in the same condition as when you received them.
3. Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

Non-Returnable Items

The following items are not eligible for return:

• Products marked as final sale
• Gift cards
• Items not purchased directly from Brews & Beyond (e.g., third-party retailers)

Return Process

1. Initiate a Return: Contact our customer service team at email@email.com or call us at (000) 123-4567 to initiate a return. Provide your order number and details about the product you wish to return.
2. Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number along with instructions on how to send your item back to us.
3. Shipping: Pack your item securely in the original packaging, including all accessories, manuals, and documentation. Clearly write the RA number on the outside of the package. Ship the item to the address provided in the return instructions. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds

• Inspection: Once we receive your return, our team will inspect the item to ensure it meets our return policy criteria.
• Processing: If your return is approved, we will process your refund to the original method of payment within 5-7 business days.
• Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to a defect or error on our part.

Exchanges

If you wish to exchange an item for a different model or product, please initiate a return for the original item and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund at no additional cost to you.