BISTRO Water Carafe

At BODUM we are committed to weaning people off plastic water bottles – they are so harmful to the environment. Another reason to give up those bottles: in most places tap water is actually of better quality than any store-bought water anyway. With the BISTRO Water Carafe we kill two birds with one stone (not that we’re in the bird killing business). The elegant borosilicate glass carafe brings out the best in water – taste-wise and visually – and looks beautifully refreshing on any table. Its plastic spout makes for precise pouring and a little silicone ball in the lid closes the Carafe when it’s standing upright. When it’s tilted the little ball moves up and opens the carafe for easy pouring. The opening is blocked by a grid to keep ice cubes or herbs like peppermint leaves from falling into the glass.When a neoprene coat is placed around the Carafe it keeps the water cold for a lot longer while at the same time prevents the Carafe’s surface from becoming too cold or slippery - making for much easier pouring. Come to think of it – the BISTRO Water Carafe with coat actually kills a lot of birds with one stone. BISTRO is dishwasher safe. It’s almost too pretty to be hidden away in a dark fridge.

This store is a demo only, product available for purchase from Bodum.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

At Brews & Beyond, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your purchase, we offer a straightforward returns policy to make the process easy and hassle-free.

Eligibility for Returns

1. Time Frame: Returns must be initiated within 30 days of the original purchase date.
2. Condition: Items must be unused, in their original packaging, and in the same condition as when you received them.
3. Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

Non-Returnable Items

The following items are not eligible for return:

• Products marked as final sale
• Gift cards
• Items not purchased directly from Brews & Beyond (e.g., third-party retailers)

Return Process

1. Initiate a Return: Contact our customer service team at email@email.com or call us at (000) 123-4567 to initiate a return. Provide your order number and details about the product you wish to return.
2. Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number along with instructions on how to send your item back to us.
3. Shipping: Pack your item securely in the original packaging, including all accessories, manuals, and documentation. Clearly write the RA number on the outside of the package. Ship the item to the address provided in the return instructions. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds

• Inspection: Once we receive your return, our team will inspect the item to ensure it meets our return policy criteria.
• Processing: If your return is approved, we will process your refund to the original method of payment within 5-7 business days.
• Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to a defect or error on our part.

Exchanges

If you wish to exchange an item for a different model or product, please initiate a return for the original item and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund at no additional cost to you.